The Customer Help line is available from 8am to 11pm, 7 days a week.
| Call TollFree: | 0508 508 773 (From within New Zealand) |
| Call from Overseas: | +64 9 919 8518 (call charges will apply) OR Use your TalkPlus Global Card (dial the country access number and follow the instructions. The call will be charged to your TalkPlus Card) |
| Email: | prepaidcards@team.telstraclear.co.nz |
Retail Support is available from 8:30 am to 5pm Monday to Friday (closed on public holidays)
| Call TollFree: | 0508 415 651 |
| Email: | prepaidcards@team.telstraclear.co.nz |