
How to use e-Phone
Local Access
Simply dial the Local Access Number for the area you are in, without the area code, then follow the instructions.
Please note: Local Access Numbers are not free to call from payphones or mobile phones.
National Access
Use the National Access Number (015222) where local access is not available.
Calls using the National Access Number will incur an additional 10c per minute surcharge.
Recharging
Once the initial value on your card is used up, or you are starting to run low, simply recharge your card over the phone (landlines only) by using a Credit card** and get 15% extra credit FREE. It's so easy, just follow the voice instructions when using your card. A mimimum $10 top-up applies.
If your TelstraClear Phone Card features the Ezi-Pay logo, you can recharge your card at Ezi-Pay retailers throughout New Zealand. Ezi-Pay stores include supermarkets, bookstores, stationers, petrol stations, dairies and convenience stores.
Or you can buy $10 & $20 Recharge Vouchers from selected SmartPay and e-Pay retailers, which come pre-loaded with an extra 15% FREE credit. Simply follow the steps printed on the voucher to load the value to your phone card.
Expiry
See the back of your card for expiry rules.
Where to buy e-PhoneOur cards are widely available from dairies, service stations, supermarkets, stationers and holiday parks. For a list of retailers click here.
If you would like to purchase over the phone, simply call TelstraClear on 0508 508 773 between 8am & 11pm (excludes weekends and public holidays) and have your credit card details ready. Minimum purchase value $10 and maximum value $100.
TelstraClear prepaid phone cards are also available to purchase online from the TelstraClear Online Shop.
**Visa, MasterCard, Amex, Diners