How to use Pacific Talk

From your Home Phone
Dial 0151 or the Local Access Number for the area you are in, then follow the instructions.
Please note: Local Access Numbers are not free to call from payphones or mobile phones.

National Access
Use the National Access Number (015222 or 0800 165 000) where local access is not available.
Calls using the National Access Number will incur a 10c per minute surcharge.

Recharging
Once the initial value on your card is used up, or you are starting to run low, you can recharge your card using one of the following methods:

Recharge online HERE using a credit card, direct debit or automatic payment.

Recharge over the phone (landlines only) using a Credit card** and get 10% extra credit FREE. Just follow the voice instructions when using your card. A minimum $5 top-up applies.

If your TelstraClear Phone Card features the epay logo, you can recharge your card at epay retailers throughout New Zealand. epay stores include service stations, dairies, supermarkets and convenience stores.

If your TelstraClear Phone Card features the Ezi-Pay logo, you can recharge your card at Ezi-Pay retailers throughout New Zealand. Ezi-Pay stores include supermarkets, bookstores, stationers, petrol stations, dairies and convenience stores.

Or you can buy $10 Recharge Vouchers from selected SmartPay retailers, which come pre-loaded with an extra 10% FREE credit. Follow the steps printed on the voucher to load the value to your phone card.

Expiry
See the back of your card for the expiry date.

Call Records
Call records are available on request for immigration purposes only. Evidence supporting a request may be required. Call records cost $20.00 for up to 10 cards.