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Terms and Conditions
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PINLESS CALLING

These Standard Terms apply to the use by you of our Prepaid Phone Cards. Vodafone New Zealand is now Vodafone. Your contract is with Vodafone New Zealand Limited. Use of this card constitutes acceptance of the terms and conditions stated.

1. Provision of Services

We will use all reasonable efforts to provide reliable and high quality Services however does not guarantee the availability of Services or that Services will be continuous or fault free. Any Service inquiries or problems should be directed to Customer Services by phoning 0508 508 773 Toll Free or email prepaidcards@vodafone.com.

2. Charges

2.1 General

  • Rates include GST and are charged on a minute plus minute basis. Final call charges will be rounded to the nearest cent.
  • Rates are for calls to and from landlines (unless otherwise stated).
  • Rates are effective from 1 November 2014 and are subject to change without prior notice.
  • For calls from hotels/motels extra charges may apply. Check at reception.
  • Credit balances are not refundable or transferable.
  • Charges for Services vary according to card type. Details of the applicable charges may be obtained from www.prepaidcards.co.nz or the rate sheet given to you when you purchase the card.
  • Different charges apply depending on whether calls are made via a local access number or a national access number. Calls made using a national access number from a home phone do not attract any surcharges. Calls made using a national access number from mobiles and payphones attract a 25c per minute surcharge.
  • When making a local access call from a payphone or mobile phone, usual pay phone or mobile phone charges apply before a call can be made.
  • Call records shown as used on the card are agreed by you to be final proof of calls made and call duration.
  • 0800, 0900, 018 and 0172 numbers cannot be called using our Prepaid Calling Cards.
  • Roaming charges will still apply if cards are used from a mobile with global roaming activated.
  • The Vodafone short codes, 8585, 8588 and 8587 can only be used from a Vodafone NZ mobile. There is no surcharge for overseas calls when using the applicable short code. When using the short code for calls to New Zealand numbers, a 10c per minute surcharge applies.

2.2 Cheap Chat

A 10c connection fee applies to all calls after the first minute. Calls from mobile phones and payphones incur a 25c per minute surcharge. There is no surcharge for overseas calls when using the 8585 short code from a Vodafone NZ mobile. When using the 8585 short code for calls to New Zealand numbers, a 10c per minute surcharge applies.

Credit will expire 6 month from first use or 12 months from last recharge.

2.3 Talk Talk, Pacific Talk

Calls from mobile phones and payphones incur a 25c per minute surcharge. There is no surcharge for overseas calls when using the 8588 short code from a Vodafone NZ mobile. When using the 8588 short code for calls to New Zealand numbers, a 10c per minute surcharge applies.

Credit will expire 6 month from first use or 12 months from last recharge.

2.4 e-Phone

A 19c connection fee applies to all calls after the first minute. Calls from mobile phones and payphones incur a 25c per minute surcharge. There is no surcharge for overseas calls when using the 8588 short code from a Vodafone NZ mobile. When using the 8588 short code for calls to New Zealand numbers, a 10c per minute surcharge applies.

Credit will expire 6 month from first use or 12 months from last recharge.

2.5 TalkPlus Global

Calls from mobile phones and payphones incur a 25c per minute surcharge. There is no surcharge for overseas calls when using the 8588 short code from a Vodafone NZ mobile. When using the 8588 short code for calls to New Zealand numbers, a 10c per minute surcharge applies.

Calls back to New Zealand are charged as follows; the rate from New Zealand to the originating country plus a surcharge of 25 cents per minute. E.g. calling back to NZ from UK where the UK rate is 3c/pmin. The total cost of the call is therefore (3c + 25c) p/min = 28c p/min.

Calls to a third country are charged as follows; the rate from New Zealand to the originating country plus the rate from NZ to the destination country plus a surcharge of 25 cents per minute. E.g. calling from UK to USA where the UK rate is 3c/pmin and the USA rate is 4c p/min. The total cost of the call is therefore (3c + 4c + 25c) p/min = 32c p/min.

Credit will expire 6 month from first use or 12 months from last recharge.

2.6 SuperGold phone card

Calls from mobile phones and payphones incur a 25c per minute surcharge. There is no surcharge for overseas calls when using the 8587 short code from a Vodafone NZ mobile. When using the 8587 short code for calls to New Zealand numbers, a 10c per minute surcharge applies.

Credit will expire 12 months from first use or last recharge.

3. Amendments to Standard Terms

Vodafone may amend or replace these Standard Terms from time to time.

4. Use of Services

You may not use, or allow anyone to use the Services for any unlawful purpose or in a manner that may cause damage to Vodafone's network or interfere with the provision of Services to other customers.

5. Our liability to you

To the extent allowable by law:

  • our liability for any claim, damages, loss or expense that you incur as a result of anything we have done or not done is limited to Vodafone's standard charge for providing the Service giving rise to the claim against Vodafone ; and
  • we will not be liable for any loss of profits or any consequential, indirect or special damage, loss or injury of any kind suffered by you or any other person.

6. Liability of third parties to you

The following people will not have any liability to you:

  • our employees, contractors and representatives;
  • other network operators who use our network and allow us to use their networks, and their employees, contractors and representatives; and
  • any person who provides any service, which is part of our services, and their employees, contractors and representatives.

7. Nature of Prepaid Phone Card

Charges for calls made using the Prepaid Phone Card will be debited against the credit balance on the card. The calls can be made by anyone who is aware of the card number. Therefore you should keep the access number confidential to prevent misuse and should protect the card as securely as cash. Vodafone is not liable to you for any loss arising out of misuse, loss or theft of the Prepaid Phone Card or associated card number. Prepaid Phone Cards are not redeemable for cash.

8. Expiry of Cards

See the back of the cards for expiry dates.



 

TalkPlus ePhone TalkTalk PacificTalk CheapChat

Holiday Parks SuperGold Phone Card

 
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